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Documentation overview
How The AI CMO works, explained plainly – so you spend your time marketing, not figuring out software. These manuals cover the platform from your first campaign to advanced audience control.
Start here: the two-minute tourWhere everything is and what it does – Chat and Studios, your team, your customers, your integrations, and what it learns. 1:55.Get started
From a new account to shipped work – setup and your data.
- Your first week with The AI CMO: From an empty account to a brand the AI knows, data flowing in, a
- Connecting your data: Everything The AI CMO knows about your customers flows through the
User guides
How features work and how to use them day to day.
- Chat: Chat is the front door of The AI CMO – the first item under Create in
- Library: The Library is everything made for a brand, in one place – every post,
- Strategies and plans: A strategy tells you where your brand stands, the one bet worth making, and
- Banners and images: Three tools make the pictures your campaigns run on. The Image Generator
- Agents – your autonomous team: Agents are AI assistants. Where Chat waits for your brief and Journeys
- Journeys: Build it once. It keeps running. A journey is an automation your AI CMO
- Personalizing your messages: Every email, SMS, push notification and website message can carry each
- Email Studio: Build an e-mail from blocks or from a brief, review it with your team,
- SMS Studio: Write a text message, check it, review it with your team, send yourself
- Page Builder: A page is usually the slowest part of a campaign: someone has to design it,
- PPC Campaign Builder: Build Google search campaigns on what people in your market actually search
- Ad Compliance Checker: Pre-check an ad's words against Google, Meta, LinkedIn or Amazon policies before
- AI Tracker: See what AI assistants – OpenAI's GPT, Gemini, Claude, Perplexity, Grok and
- SEO Meta & Schema: The title and description a page shows in Google – the two lines a person
- Site Audit: A crawl of your whole site, read page by page in the background, then what to fix first – broken links inside the site and to other sites, redirect chains, pages Google can't index, missing and duplicate titles, slow and heavy pages, images without alt text – with Lighthouse on the pages that matter most.
- App Store Optimization: Your app's App Store and Google Play listing, rewritten from what the stores show today – recommendations in the order to do them, three options per store and market measured against each store's limits, and where the app shows before and after.
- ROI Calculator: What your marketing returned, from your own spend and revenue: return on ad
- Customer Intelligence: > Messages (Retention → Messages) is the outbound ledger: everything
- Analytics & reporting: One promise holds everything together: one calendar of truth. The
- Unsubscribes, opt-outs, and the blacklist: For anyone sending email, SMS, WhatsApp, push, or website messages
- Chrome extension: The Chrome extension puts The AI CMO inside your browser: a sidebar
- Calendar: Everything your marketing did, is doing, and will do, on one month grid
- Helpdesk: Your customers' conversations – from the chat on your site, from your
- Link Building: Rankings are earned twice: by what you publish and by who points at
- Loyalty Program: Your brand can run a full points-and-tiers loyalty program: customers earn
- Projects: A project is a strategy executed step by step: a set of tasks with owners,
- Promos – bonuses, rewards, and vouchers your platform grants: Promos connect The AI CMO to whatever rewards your own system can credit –
- Surveys: Surveys turn what your customers think into data you can act on. You
- Teams, roles and access: One rule holds this page together: brands belong to the organization,
- Test e-mails: Every e-mail builder can send one copy of a draft to one inbox before
- Video Studio: Brief, script, render, review, publish, and what the video did afterwards –
- Writing Studio: Writing Studio is where long pieces are written and edited: articles, blog
Developer guides
Connect your website and your own systems to the platform.
- Website SDK: One script tag connects your website to The AI CMO: visits, conversions,
- Site chat: A chat on your own website, in your colours: visitors write to you from any
- API & Integrations: Your own systems can do through the API what your team does in the product:
Release notes
Check What's new to track new features and improvements as they ship.