Documentation overview

Get started

From a new account to shipped work – setup and your data.

• Your first week with The AI CMO: From an empty account to a brand the AI knows, data flowing in, a
• Connecting your data: Everything The AI CMO knows about your customers flows through the

User guides

How features work and how to use them day to day.

• Chat: Chat is the front door of The AI CMO – the first item under Create in
• Agents – your autonomous team: Agents are AI employees. Where Chat waits for your brief and Journeys
• Journeys: Build it once. It keeps running. A journey is an automation your AI CMO
• Personalizing your messages: Every email, SMS, push notification and website message can carry each
• Customer Intelligence: > Messages (Retention → Messages) is the outbound ledger: everything
• Analytics & reporting: One promise holds everything together: one calendar of truth. The
• Unsubscribes, opt-outs, and the blacklist: For anyone sending email, SMS, or website messages through The AI CMO.
• Chrome extension: The Chrome extension puts The AI CMO inside your browser: a sidebar
• Helpdesk: Your customers' conversations – from the chat on your site and from your
• Link Building: Rankings are earned twice: by what you publish and by who points at
• Loyalty Program: Your brand can run a full points-and-tiers loyalty program: customers earn
• Promos – bonuses, rewards, and vouchers your platform grants: Promos connect The AI CMO to whatever rewards your own system can credit –
• Surveys: Surveys turn what your customers think into data you can act on. You
• Teams, roles and access: One rule holds this page together: brands belong to the organization,

Developer guides

Connect your website and your own systems to the platform.

• Website SDK: One script tag connects your website to The AI CMO: visits, conversions,
• API & Integrations: Everything programmatic lives behind one kind of credential: an API key

Release notes

Check What's new to track new features and improvements as they ship.